Privacy Policy

Information We May Collect

Depending on how you interact with us, we may collect:

• Your name, company name, job title and business contact details.
• Email address, telephone number, WhatsApp or WeChat contact information.
• Project information such as product dimensions, packaging specifications, artwork, quantity, delivery destination and reference images.
• Messages, attachments and other information you voluntarily provide when requesting a quote or discussing a project.
• Technical website information such as IP address, browser type, device type, pages visited and general usage data where such information is collected by our website or analytics tools.

How We Use Information

We may use the information we receive to:

• Respond to inquiries and prepare quotations.
• Evaluate packaging requirements and develop samples or production plans.
• Communicate about orders, production, shipping, after-sales matters and related business services.
• Improve our website, customer service and internal business processes.
• Maintain business records and comply with applicable legal, accounting or regulatory requirements.
• Protect our website, systems, customers and business from fraud, misuse or security risks.

Cookies and Similar Technologies

Our website may use cookies or similar technologies for essential site functionality, preferences, traffic measurement, analytics or marketing. The specific cookies used may change as website tools and services are updated.

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

How We Share Information

We do not sell your personal information. We may share relevant information with:

• Employees and internal teams who need the information to handle your inquiry or order.
• Service providers supporting website hosting, email, analytics, logistics, payment, production or other business operations.
• Professional advisers or authorities where disclosure is reasonably necessary to meet legal or regulatory obligations.
• Business partners or subcontractors where required to complete a project, provided the disclosure is relevant to the work being performed.

International Data Transfers

Because we work with customers and service providers in different countries, information may be processed or stored outside the country where you are located. Where required, we take reasonable steps to handle such information in accordance with applicable data-protection requirements.

Data Retention

We retain information only for as long as reasonably necessary for business communication, project development, order records, legal obligations, dispute handling and legitimate business purposes. Retention periods may vary depending on the nature of the information and the relationship with the customer.

Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, objection or a copy of certain information. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

Third-Party Websites and Services

Our website may contain links to third-party websites, social platforms, messaging services or other external services. We are not responsible for the privacy practices or content of those third parties. Please review their own privacy policies before providing information.

Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly seek to collect personal information from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or legal requirements. The updated version will be posted on this page with a revised effective date.